Terms and Conditions agn88 — Complete Platform Usage Guide

By registering, accessing, or using any services provided by agn88 through the website at agn88.onl or our official mobile app, you hereby agree to be bound by all terms and conditions set out in this document.

These terms and conditions form a legally binding agreement between you as the user and agn88 as the platform operator. If you do not agree with any part of these terms, you are not permitted to use our platform or services.

Continued use of the agn88 platform after any changes to these terms will be considered your acceptance of those changes. It is your responsibility to review these terms from time to time.

To register and use agn88's services, you must meet the following eligibility requirements:

• Aged 18 years and above on the date of registration.
• Residents or individuals accessing the platform from regions where online gaming services are permitted.
• Not appearing on the self-exclusion list of any recognised responsible gaming organisation.
• Capable of making independent legal decisions and not currently under bankruptcy status.

Each individual is only permitted to hold one active account only at agn88. Any attempt to register multiple accounts, whether using different names, email addresses, phone numbers, or payment details, will result in all such accounts being suspended and balances returned subject to an administrative fee deduction.

During registration, you are required to provide complete, accurate, and up-to-date information. agn88 reserves the right to request identity verification documents (KYC) at any time to verify the information you have provided. This KYC process is conducted to ensure platform security and comply with user protection requirements.

You are fully responsible for all activities that occur under your account, including all wagering, financial transactions, and communications made through that account.

Agn88 recommends you take the following steps to keep your account secure:

• Use a strong password — at least 8 characters combining uppercase letters, lowercase letters, numbers, and symbols.
• Enable two-factor authentication (2FA) via your account settings.
• Do not share your password with anyone, including agn88 staff.
• Fully log out after every session, especially when using a public device.
• Review your account activity regularly and report any suspicious transactions to our customer support.

If you suspect your account has been accessed without authorisation, contact the agn88 support team immediately via live chat or email so we can take protective action promptly.

Agn88 supports a variety of safe and convenient deposit methods for Malaysian players, including local bank transfers (Maybank, CIMB, Public Bank, RHB), DuitNow QR, FPX online banking, e-wallets (Touch 'n Go eWallet, Boost, GrabPay), and cryptocurrencies (USDT, BTC).

The deposit-related terms and conditions are as follows:

• All deposits must be made using a payment method registered in your own name. Third-party deposits are not permitted.
• Agn88 does not charge any processing fees on deposits; however, some third-party financial service providers may apply their own charges.
• Successful deposits will be credited to your account within seconds for most payment methods.
• The minimum deposit amount is RM 20 per transaction. The maximum limit depends on the chosen payment method.
• All deposits credited to a gaming account cannot be reversed once used for wagering.

Agn88 reserves the right to reject or hold any deposit suspected of being linked to fraudulent activity, money laundering, or a breach of these terms. In such cases, our security team will contact you for further clarification.

Agn88 is committed to processing all withdrawal requests promptly and securely. The majority of withdrawals are completed within 5 minutes for major payment methods, operating 24 hours a day, 7 days a week.

Withdrawal terms and conditions that must be observed:

• Withdrawals can only be made to a bank account or digital wallet registered in your own name that has completed KYC verification.
• The minimum withdrawal amount is RM 50 per transaction.
• The first withdrawal from each new account requires identity document verification (copy of MyKad or passport) before processing.
• If there is an active bonus with unfulfilled rollover requirements, withdrawals cannot be processed until those rollover requirements are completed.
• Agn88 reserves the right to request additional supporting documents for withdrawals exceeding certain limits as a security measure.

Agn88 is not responsible for delays caused by banks or third-party payment service providers. If your withdrawal takes longer than expected, please contact our customer support with your transaction reference number for prompt investigation.

Agn88 offers a wide range of attractive bonuses and promotions for both new and existing members. Each promotion is subject to specific terms stated on the relevant promotions page, and those terms form part of these general terms and conditions.

• Bonuses may only be claimed once per promotion, per member, unless otherwise stated.
• Rollover requirements must be met before any withdrawal from a bonus balance is permitted.
• Agn88 reserves the right to modify, suspend, or cancel any promotion at any time with reasonable notice.
• Any attempt to abuse promotions, including opening multiple accounts or using betting methods designed to meet rollover requirements without genuine risk, may result in bonus cancellation and account suspension.
• Bonuses are non-transferable between accounts and cannot be directly converted to cash without meeting the rollover requirements.

For more details on current promotions, please visit the Promotions which is updated on a regular basis.

All games available on the agn88 platform use a certified internationally recognised Random Number Generator (RNG), ensuring every game outcome is fully random and fair to all players.

General game rules that apply on agn88:

• Placed bets cannot be cancelled once a round or match has started.
• Game results issued by the agn88 system are final and cannot be disputed, except in cases of verifiable technical error.
• In the event of a technical disruption during an active game session, agn88 will restore the game to its last valid state and settle the relevant wagers in accordance with that game's rules.
• Wagers placed during a known system outage prior to its resolution will be voided and refunded.
• Agn88 reserves the right to void and refund any bets suspected of involving fraud, collusion, or exploitation of system bugs.

Agn88 expects all members to interact with the platform and our team in a respectful, honest, and responsible manner. The following conduct is strictly prohibited:

• Use of offensive language, threats, or abusive behaviour directed at customer support staff or other players.
• Attempting to hack, attack, or disrupt agn88's systems or infrastructure.
• Spreading false or misleading information about agn88 to the public.
• Using a VPN or proxy to conceal your actual location or bypass regional restrictions.
• Transferring funds between agn88 member accounts without prior authorization.
• Any activity that violates local or international laws in connection with the use of the platform.

Agn88 reserves the right to take immediate action against any account found to be in violation of these conduct rules, including temporary suspension or permanent termination of that account.

Agn88 takes the protection of your personal data seriously. All information you provide to us is collected, stored, and processed in accordance with Privacy Policy agn88, which forms part of these terms and conditions.

Your data is used for the following purposes:

• Managing and verifying your account.
• Processing deposit and withdrawal transactions.
• Providing customer support services.
• Compliance with legal and regulatory requirements.
• Sending account-related communications and relevant promotions (with your consent).

Agn88 does not sell or transfer your personal data to third parties for marketing purposes without your explicit consent. For more information on how we handle your data, please refer to the full agn88 Privacy Policy.

Agn88 provides its gaming platform "as is" and makes every effort to ensure continuous, high-quality service. However, there are certain liability limitations you should be aware of:

• Agn88 is not liable for any losses arising from service disruptions caused by factors beyond our control, such as internet outages, third-party infrastructure failures, or natural disasters.
• Agn88 is not liable for betting outcomes or financial losses you incur as a result of using our platform — all gaming risk is borne entirely by you as the user.
• Agn88 does not guarantee that third-party gaming software integrated into our platform will be entirely error-free at all times.
• Agn88's maximum total liability to you under any circumstances shall not exceed the net deposit amount you have made in the 30 days prior to the date of the claim.

Agn88 reserves the right to suspend or terminate any member account without prior notice in the event of a breach of these terms and conditions. Circumstances that may lead to such action include:

• Confirmation that a member is under 18 years of age.
• Registering using false information or another person's identity.
• Attempted fraud, hacking, or system exploitation.
• Violation of game rules or unacceptable conduct.
• Holding multiple active accounts.

You also have the right to close your own account at any time by contacting agn88 customer support. Prior to closure, all real money balances (excluding bonuses) will be returned to you, subject to standard withdrawal conditions and completed KYC verification.

Agn88 reserves the right to modify, add, or remove any part of these terms and conditions at any time. Significant changes will be communicated to members via their registered email or through a notice displayed on the agn88 homepage.

Changes to these terms take effect immediately upon publication on the agn88 website, unless a different effective date is stated. Continued use of the agn88 platform after such changes are published constitutes your agreement to the latest version of these terms and conditions.

It is your responsibility to review this Terms and Conditions page periodically to stay informed of the latest applicable version. The most recent update date is always displayed at the top of this page.